Author: Clare Peach
Location: Dudley
Techniques: Knap Sack Spraying
BACKGROUND
Knotweed Services (UK) Ltd were contacted by the client to organise a site survey of a commercial premises.
The client applied to re-mortgage the premises although the Mortgage Surveyor identified Japanese knotweed at the premises and instructed the client to instruct a PCA approved Japanese Knotweed Company to conduct a survey and to provide a Management Plan for the control of the Japanese Knotweed infestation.
SITE SURVEY
The survey was booked in for the day after the initial enquiry. The client met us on site and was very concerned due to the amount of Japanese Knotweed that was present. The client was eager to get a report and quotation as soon as possible, due to the delay this would cause with the re- Mortgage application.
Whilst on site, the surveyor assured the client that his report would be sent into the office on the same day and to call the office later that day to request the quotation and report to be sent.
Later that day the client had received the survey report and quotation, a call was also made to the customer on the same day to see if there were any questions or queries regarding the report or quotation…..the customer replied:
I am so happy with the report and the quote to deal with the infestation I would like to go ahead please I was so worried this would take a lot longer and it has only taken 2 days over all and a weight has been lifted off my shoulders and I can now proceed with the re-Mortgage application.
The client contacted us the following week to inform the Re-Mortgage application had been successful.
INSURANCE BACKED GUARANTEES (IBG’S)
Knotweed Services UK offer their insurance backed guarantees through Guarantee Protection Insurance Ltd (GPI). GPIs primary and founding product was IBG’s and they are in the industries leaders in Japanese Knotweed insurance. The package we recommended for this project is the is “designed to provide cover in the event that the insured remedial works fail, during the period of insurance, and the contractor has ceased to trade and is unable to honour claims on the written guarantee.” (GPI, 2017).
*Taking out an IBG is optional. However, if you are in the process of selling, an IBG is a requirement from the mortgage lenders.
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GALLERIES
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Call us now to begin the treatment and control of your infestation
Call us on: 0121 725 6348 or 0800 689 4146 for an on the spot estimate
DON’T TAKE OUR WORD FOR IT, READ WHAT OUR CUSTOMERS SAY
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I called to get help with a Japanese Knotweed outbreak. My call was answered by Lindsay Hardy who was so professional, knowledgeable and helpful. My q... Read More -
This company is outstanding. The personal and attentive service we received was wonderful. . The team quickly inspected the property and prepared a de... Read More
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I contacted this company for an identification of a weed in my garden. I had a very prompt response (fortunately it was not knotweed), but the fast r... Read More
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Many thanks to Clare, for her help, when I was very concerned that we had found knotweed. It was such a huge relief to have it confirmed that it wasn'... Read More
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Great Experience with this company! They were extremely knowledgeable and made everything very easy to understand. Would highly recommend.
