Favorite Part of Your Job – I find the best part of working in this industry is when we help a seller or buyer with the correct warranty and paper work to assist them with the already very stressful process of sale chains. I myself have experienced the worry from issues that arise during a sale process, you need a reliable company to act quick in order for the sale not to fall through.
Another satisfying part of my role is the commercial side of the business, we often work with developers that have recently discovered Japanese Knotweed on their land and this of course is a huge worry and inconvenience and we often work as a team with these developers in finding the quickest and most efficient solutions to not cause any undue delays. Finally, I enjoy working with such great people we have here, genuine hard-working trust worthy staff, we are very lucky.
Personal Life – I am a very happily married father of 4 children and as with all parents I am constantly battling the balance with work / personal time, however most weekends we spend time with our children pursuing as many outdoor activities as we can such as cycling, walking, fishing and golf, as well as being my children’s biggest fans be it football, rugby, hockey etc.
Lorraine Hicks BEd (Hons)
Favorite Part of Your Job – There is nothing more satisfying than coming off the phone to a customer, who, at the beginning of the call was distressed and inconsolable about Japanese Knotweed on their property, but by the end of the call is completely reassured and confident that Knotweed Services (UK) Ltd will deal with it and take the burden off their shoulders.
Property owners are understandably concerned about Japanese Knotweed and navigating the buying or selling process and the problems associated with having Japanese Knotweed. I have personally helped thousands of customers and I will never tire of the satisfaction it brings me to help people.
Personal Life – I am happily married and have been with my husband, Alan, for nearly 20 years. I am a full time working mother of 4 beautiful children (3 boys, 1 girl). My family & my business are my pride and joy and whilst juggling work and being a mom/wife can be tricky, I wouldn’t change it for anything. I’m grateful for everything I have, and my kids make me so proud.
I love watching my boys play football and most weekends you’ll find me cheering from the side lines watching them play a club match. As a family we love to go out exploring and often take part in my husband’s hobbies -fishing and golf.
I have a wonderful circle of friends and we love to meet up (not nearly as often as I’d like) and put the world to rights over a well-deserved glass of wine..
MEET OUR TEAM AT KNOTWEED SERVICES. WE’RE ALWAYS HERE TO HELP!
Favorite Part of Your Job – I have worked for Knotweed Services (UK) Ltd for over 3 years now. I started with the business as an administrator and worked my way up into various roles, account manager, senior account manager and Managing Executive. I am pleased to announce that in February 2023 myself and Clive Brooker were given a fantastic opportunity to join the board of directors along side Alan and Lorraine Hicks.
During the last three years with the business I have enjoyed offering reassuring advise to all clients and assisting clients with their concerns and worries surrounding Japanese Knotweed. I am very passionate about this business and look forward to the coming successful years.
Personal Life – During my spare time I enjoy spending quality time with my partner, socialising and eating out at nice restaurants. We have nice weekends away and days out making happy memories together.
I also enjoy spending money on fashion and cosmetics (too much in fact )
I also drive my neighbours crazy as I have a love for music and singing which has been a hobby of mine since I was a young child. I have sung with bands over the years in pubs, clubs, children’s parties and corporate events covering lots of different types of music.
For the last 18 months I have been the Operations Director for Knotweed Services (UK) Ltd, in February 2023 myself and my colleague where given the opportunity to join the board of directors at Knotweed Services (UK) Ltd.
This was a very welcome promotion from within, that I am so very grateful for and I look forward to driving the business forward with my colleagues.
I came across knotweed back in 2000 whilst working on contracts part time for a services company.
I cut my teeth full time as a supervisor on the commonwealth games knotweed contract in Glasgow, with almost 21 years (15 full time), myself and my team of experienced technicians, with the backup from the office have all the experience you need to remediate any land with knotweed or other non native invasive species present.
I’m happily married with 2 daughters, and they are my everything, in my spare time I can either be found restoring my VW collection or give me a tent and some water and I’ll either be kayaking, stand up paddle boarding or catching some surf with my family.
A spend a great deal of what spare time is left, rescuing and safe housing various animals that require lots of TLC from their previous homes, at the moment I am working very closely with a Parrot charity (Avian Angels Parrot Rescue) and currently safe house 3 different species of Parrots.
Favorite Part of Your Job – My job is always changing & evolving. There are so many different elements to my role, it certainly keeps me on my toes. It’s great how everybody at Knotweed Services shares the same vision and is dedicated to being the best in the industry. This truly creates a family environment where everybody is there for each other. My job involves interacting and communicating with people daily, as we offer 5-year herbicide treatment plans, I have got to know customers very well, they may not realise it, but they are a big factor to why I also love my job.
Personal Life – My life took on a whole new meaning when my baby girl arrived in 2021. It amazes me how someone so little can teach you so much. Me and my partner love to go on cruises, its great stress-free way to explore different places. We are very excited to take our daughter on her first one later this year. I also have a dog – Yogi bear, he is a bundle of energy and certainly keeps us all very active.
Favorite Part of Your Job – I have recently joined Knotweed Services (UK) Ltd and what I enjoy most about my job is that no day is the same. There are always different enquiries on a day-to-day basis and I look forward to ensuring the customer gets the best possible service.
Using my previous Customer Service experience and Account Management skillset, I am looking forward to offering an excellent service provision to all clients and suppliers.
Personal Life – I have 2 beautiful children (1 girl, 1 boy) with my partner who are our pride and joy and definitely keep us on our toes. We love going on family holidays and days out together making wonderful memories along the way. Aside from being a Mommy, my partner and I enjoy going out for nice meals when we get the chance.
We also have a wonderful circle of family and friends who we also enjoying spending quality time with as much as we can.
Favorite Part of Your Job – I have recently joined the business and what I enjoy the most is interacting with clients and making sure I provide a great service for the entire treatment process, from identification to the issuing of our completion certificates. Its great knowing every day is different with unique circumstances when it comes to each client.
I love that the team we have is so supportive and always willing to lend a helping hand. We all share a common vision of delivering the best service in the industry which creates a positive and productive work culture. I am grateful for the opportunity to work here and look forward to using my past account management experience to progress me further in the business.
Personal Life – In my personal time I like to spend time with my friends and family often going out for nice meals or doing a fun activity like golf, bowling etc. I love travelling to new places and going to music festivals where I make great memories that will last a lifetime.
Favorite part of your job – As the Operations Supervisor I have to say that the most rewarding part of my job is completing a project no matter how big or small on time, within budget and to a very high standard. Satisfying my management team within Knotweed Services and most importantly our Clients.
My favourite part of my job is working with the fabulous team that I do and that goes right the way through from the owners, office staff, management and the lads I have with me on site.
Seeing some amazing parts of the UK along the way is an added bonus too.
Personal Life – In my spare time I like to visit friends and family, go on holidays and weekends away and failing that you will find me in front of the TV somewhere watching the football.
Favorite Part of Your Job – Commercial – Completing a site excavation and removal to landfill allowing clients to carry out the planned works for their respective sites.
Giving our commercial clients honest advice and best possible prices.
Residential – Going from the initial site survey through to the complete control of the Japanese Knotweed infestation and giving the client complete peace of mind allowing them to complete the sale/purchase of their house or allowing them to undertake works planned in their garden following the completion of the Knotweed Management Plan.
Working with a great team and getting to see many various parts of the UK.
Personal Life – I’m a Dad to two girls so enjoy family days out and holidays away.
Any spare time you’ll usually find me on a golf course somewhere…. Fore!
Also enjoy live gigs and music festivals.
Favorite Part of Your Job – My favourite part of any job is to reassure the client and to make them feel at ease. Japanese knotweed is a very invasive plant and can cause a lot of stress. There is nothing more fulfilling than reassuring our client’s that it is treatable, and we will act quickly to deal with the problem.
Personal Life – On a personal note I enjoy travelling as much as I can, exploring different countries and cities with lots of history. I also have an interest in different sports including football and formula 1 and ride outs on my motorbike whenever I get the chance.
Favorite Part of Your Job – I enjoy working for Knotweed Services (UK) Ltd because I get the hance to travel all over the UK, helping property owners who have problems associated with Japanese Knotweed. I get to meet many customers and build relationships as well as working with a great team.
Personal Life – I am a father of 3 and I believe fathers are the first friend you make and the last love of your life. I have an amazing family circle in which they are my pride and joy. I love football as I used to play for Shrewsbury Town but now I get to watch my son and nephew play on the side lines. My idol is Ian Wright who has made a huge impact on my life. I love to watch Eastenders, Coronation Street whilst eating Haribo 🙂 When I’m not socialising with my friends you will find me in the gym.